Privacy policy

DuraSpares, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard customer data when you visit our website, place an order, or contact us for support.

We may collect information such as your name, email address, billing address, shipping address, phone number, order details, payment information, and website usage data. This information helps us process orders, deliver appliance spare parts, provide customer service, improve our website, prevent fraud, and send important updates about your purchase.

DuraSpares does not sell or rent your personal information. We may share necessary details only with trusted service providers such as payment processors, delivery companies, website platforms, and support tools that help us operate our store.

Our website may use cookies to improve browsing, remember preferences, analyse traffic, and enhance the shopping experience. You can manage cookie settings through your browser.

We take reasonable security measures to protect your information from unauthorised access, loss, misuse, or disclosure. For privacy questions, data requests, or concerns, contact us at info@duraspares.co.uk